Last updated: April 2026

Privacy Policy

How Control Management collects, uses and protects your personal data when you use our website and services.

1. Introduction

Control Management (we, us, our) respects your privacy. This Privacy Policy explains what information we collect, why we collect it, and your choices. It applies to visitors of this website and to clients who use our property maintenance services, where we act as a data controller under applicable data protection law, including the General Data Protection Regulation (EU) 2016/679 (GDPR) as applied in Ireland.

By using our website or contacting us, you acknowledge this policy. If you do not agree, please do not use our services or submit personal data through our site.

2. Who we are

The data controller responsible for personal data processed in connection with this website and our services is Control Management. For privacy-related requests, contact us using the details in section 10 below.

3. Information we collect

3.1 Information you provide

We may collect:

Name, phone number, email address and postal address;
Details about your property, maintenance requests, quotes and jobs;
Messages you send via contact forms, email or phone;
Files you upload where permitted (for example photos for quoting or job descriptions).

3.2 Information collected automatically

When you visit our website, we may automatically collect technical data such as IP address, browser type, device type, general location (country/region), pages viewed and referring URLs. This may involve cookies and similar technologies as described in section 7.

4. How we use your information

We use personal data to:

Respond to enquiries, provide quotes and deliver maintenance services;
Communicate with you about appointments, work in progress and follow-up;
Operate, secure and improve our website;
Comply with legal and regulatory obligations;
Protect our legitimate interests (for example fraud prevention, quality and training), where permitted by law.

5. Legal bases (GDPR)

Where GDPR applies, we rely on one or more of the following:

Performance of a contract or steps taken at your request before a contract;
Legitimate interests that are not overridden by your rights (for example running our business and securing our systems);
Compliance with a legal obligation;
Consent, where we ask for it (for example certain non-essential cookies or marketing, if offered).

6. Sharing and international transfers

We do not sell your personal data. We may share information with:

Service providers who assist us (for example hosting, email delivery, IT support), subject to appropriate safeguards;
Professional advisers where required;
Authorities when required by law.

If data is transferred outside the European Economic Area, we ensure appropriate safeguards (such as standard contractual clauses) where required.

7. Cookies

Our website may use cookies and similar technologies to remember preferences, measure traffic and improve performance. You can control cookies through your browser settings. Essential cookies may be required for the site to function.

8. Retention

We keep personal data only as long as necessary for the purposes above, including legal, accounting and reporting requirements. Retention periods vary depending on the nature of the data and our relationship with you.

9. Your rights

Depending on applicable law, you may have the right to access, rectify, erase, restrict or object to certain processing, and to data portability. You may withdraw consent where processing is consent-based. You may lodge a complaint with the Data Protection Commission in Ireland (www.dataprotection.ie).

10. Security

We implement appropriate technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure; we strive to follow good practice but cannot guarantee absolute security.

11. Changes to this policy

We may update this Privacy Policy from time to time. The Last updated date at the top will change when we do. Continued use of our website after changes constitutes acceptance of the updated policy where permitted by law.

12. Contact us

For privacy questions or to exercise your rights, contact us:

Email: info@controlmanagement.ie
You may also use our contact page. Contact us